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Support2020-11-13T16:26:37+01:00

SUPPORT

Are you lost? Need help with calibration or settings? Hope you’ll find your answers here.
If you didn’t find your answers, please don’t hesitate to contact us.

Pedals

What is the best bushings combination?2020-11-13T16:25:09+01:00

If you have switched from a potentiometer-controlled pedal, we recommend starting with a black set of bushings. The black set of bushings simulates the brake of classic Road cars, on the contrary, the whole orange set simulates the brake of Formula monoposts, where the brake can be depressed by only a few millimeters. For GT cars, we recommend a combination – black, blue, orange. This combination is such a reasonable middle ground between progressiveness and rigidity.

Our system allows you to set the brake really to your preferences, without compromise and subsequent habit of feeling unrealistic.

Are the pedals compatible with my rig?2020-11-13T16:25:12+01:00

Our pedals are compatible with these rigs:

TRAKRACER

  • TR160
  • TR80
  • RS6
  • TR8

Nextlevelracing

  • GT Lite
  • F-GT Lite
  • Challenger
  • F-GT
  • GT Ultimate V2
  • GT Track
  • GTTrack PlayStation Edition

GT Omega

  • ART
  • PRO
  • Titan

Fanatec

  • Rennsport V2

Simlab

  • GT1 Evo
  • GT2
  • P1-X
  • TR 1 Chasis

RSeat

  • RS Formula V2
  • S1
  • RS1

Playseat

  • Challenge
  • Evolution
  • Pro F1
  • F1 Ultimate Edition
  • Sensation Pro

PRO Simu

  • T1000
  • T5 Pro

Simétik

  •  K2-R Cockpit

RaceRoom Game seat

Vesaro

My pedals are flickering in DIVIEW software2020-11-13T16:25:12+01:00

Flickering is normal if it takes place in the order of 5 tenths of a percent. If you have bigger flickering, then try this:

  • Do not connect the USB pedal cable to the USB HUB. Connect the pedals to the USB connector on the motherboard.
  • Pedals are grounded via Leo Bodnar unit and then via USB to PC. Flickering problems are sometimes caused by Direct Drive steering wheel connected to the same socket as PC.  Try to connect PC to the different socket than Direct Drive steering wheel.
  • If flickering still persists, it is possible that you have poor grounding on the house wiring. We recommend you try to connect the pedals to a notebook that runs only on battery power. This will determine if flickering is not originating in the electrical network.
  • If flickering disappear on the notebook that runs on battery, than you need to ground pedals to you rig. Check photos of grounding from our customers.
How to calibrate pedals in iRacing?2020-11-13T16:25:12+01:00

Since iRacing does not read data from Diview, it is necessary to set dead zones directly in the iRacing’s calibration software.

Throttle
To calibrate the throttle, push the pedal and read the values above the graphic bar until it shows 65000.  Then release the throttle to number 500 – 1000 and click OK.

Brake
Push the brake to the value you want to have as your maximum braking force. Then release the brake, but at the end do not release it completely and click OK. We recommend set the lower deadzone to a higher value. The brake will not react when you’ll put your foot lightly on the pedal.

Clutch

To calibrate the clutch, step on the pedal and read the values above the graphic bar until it shows 65000. Then release the clutch to number 500 – 1000 and click OK.

How to calibrate pedals?2020-11-13T16:25:14+01:00

For pedal calibration, please follow our PDF Guide and section how to use DiView. 

What are the pedals and baseplate dimensions?2020-11-13T16:25:04+01:00

If you need to know if our pedals will fit to your rig, please check their dimensions.

Ordering and shippment

How long is your product warranty?2020-11-13T16:25:06+01:00

We give a standard two-year warranty on our products.

Is it possible to buy your products without VAT?2020-11-13T16:25:07+01:00

YES.  If you are outside of European Union, then you will get price without VAT.  If you’re from EU and have European VAT ID, then you could buy our products also without VAT.

How can i pay?2020-11-13T16:25:07+01:00

You could pay by Bank Transfer or by Paypal.

Bank transfer
If  you’ll choose pay by Bank transfer, you’ll get  payment information in confirmation to your email right after placing order.

Paypal
After placing order you’ll be redirect to paypal, where you could pay for our products. After successfull payment you’ll be redirect back to our webpage.

Where do you ship your products?2020-11-13T16:25:09+01:00

Thanks to UPS, we are able to send our products to the whole world.

What are the delivery times?2020-11-13T16:25:04+01:00

Usual delivery times are:

  • EU – 1-2 business days
  • US –  3-4 business days
  • Australia – 5-7 business days

All services are provided by UPS. UPS shipping delays due to weather, natural disasters, or other uncontrollable events cannot be foreseen and may increase delivery timeframe. Shipping services and rates are subject to change without prior notice.

DOWNLOAD

DOWNLOAD

DIVIEW software

Download software for calibration of our pedal set Meca CUP1
DOWNLOAD
DOWNLOAD

Setup guide

Download user setup guide in pdf for Meca CUP1
DOWNLOAD
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